Retail and hospitality

Tengai POS

Offline first point of sale for shops, supermarkets, pharmacies, bars and restaurants.

Offline firstMoney the way it moves hereFiscalisationStock across branchesShrinkage you can seeHardware that is already on the counter
The problem it solves

Keeps selling when the internet and the power do not

A till that stops when the link drops is not a till, it is a queue. In this market the connection and the power both go, often together and usually at the busiest hour. Most point of sale software treats that as an exception. Here it is the normal operating condition, so the system is built around it.

Retail counter serving a customer Retail and hospitality
What it does

Everything included

Offline first

Every till holds its own copy and keeps trading with no network at all. When the link returns it syncs in the background, and nothing sold in between is lost.

Money the way it moves here

Cash, card, EcoCash, InnBucks and Paynow, in USD and ZWG, with split tender on a single sale.

Fiscalisation

ZIMRA fiscal device integration handled properly, with the receipts and the returns that follow from it.

Stock across branches

Live stock per branch, transfers, and pricing that can differ by branch without maintaining separate catalogues.

Shrinkage you can see

Void and discount reporting by cashier and by shift, so the pattern shows up before it becomes a habit.

Hardware that is already on the counter

Barcode scanners, scales, receipt printers and cash drawers, including the ones you own now.

Who it is for

It fits best when this sounds familiar

  • Supermarkets and general dealers with more than one branch
  • Pharmacies needing batch and expiry control at the till
  • Bars and restaurants running tabs and split bills
  • Hardware and building supply with variable pricing
Why this one

What makes it different

  • Offline is the design, not a degraded mode bolted on afterwards
  • Fiscalisation working on day one rather than promised for a later release
  • Cashiers can be trained in an afternoon, which matters when staff turn over
  • Runs on ordinary hardware you can replace locally
How it goes in

From first conversation to live

Demo

We show you the real system with your kind of data in it, not a slide deck. Half an hour, no charge, no obligation.

Discovery

We sit with the people who will use it, map how you work today and agree what success looks like. You leave with a written scope and a fixed price.

Configure and migrate

Set up around your processes, with your existing data brought across and checked against what you have now.

Train and go live

Training by role, a parallel run where it matters, and we are on site for the first days.

Support

Agreed response times and a quarterly review of what to improve next. Written into the contract, not sold on later.

Questions

What people ask about Tengai POS

What happens if a till fails mid shift?

The other tills keep trading, because each one is independent. The failed till's sales are already recorded and sync when it comes back or when the drive is moved.

Can we start with one branch?

Yes, and most clients do. Prove it in the busiest shop, then roll out with the lessons learned and staff who can train the next site.

Does it handle two currencies on one sale?

Yes. Split tender across currencies and payment methods, with the change and the reconciliation calculated for the cashier.

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Tell us what is not working.

One conversation, no charge, no obligation. If we are not the right people for it, we will tell you who is.

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