Service
Custom software development
Systems designed around the way your organisation actually works, not the other way round.
Discovery with the people who d...Screens and data model designed...Delivery in short cycles you ca...Integration with the systems yo...Testing, migration, training an...
Why it matters
Systems designed around the way your organisation actually works, not the other way round.
Off the shelf software assumes your organisation works the way its designer imagined. Where the gap is small you adapt. Where it is large, you end up with a system people work around, and a set of spreadsheets that hold the truth.
Custom software development
What is included
What you actually get
Screens and data model designed and signed off before code
Delivery in short cycles you can see and steer
Integration with the systems you already run
Testing, migration, training and a go live plan
Source code and documentation handed over
Is this you
Signs this is the work you need
- Your process is genuinely unusual and it is a competitive advantage
- You are paying for several systems that still need a spreadsheet between them
- Staff are doing work the software should be doing
- A vendor has told you your requirement is not possible
The outcome
What changes afterwards
- A system your team will actually use
- Clean handover of code and documentation
- Room to grow without a rewrite
How we run it
Five stages, and you always know which one you are in
Discover
We sit with the people who do the work and agree what success looks like in numbers. You leave with a written scope and a price, and it costs you nothing.
Design
Signed off before anything is built, so nothing surprises you halfway through.
Build
Short cycles with working software in front of you, which you steer.
Deploy
Migration, training and a go live plan with a rollback. We are on site for the first days.
Support and improve
Agreed response times and a quarterly review of what to improve next.
Related work
Often needed alongside this
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Read more →
Worth reading
Practical notes for people who run systems
One email when we have something genuinely useful: a security warning worth acting on, a change in fiscal rules, or a pattern we keep seeing go wrong. No campaigns, and you can leave at any time.
Tell us what is not working.
One conversation, no charge, no obligation. If we are not the right people for it, we will tell you who is.