Grounded in your own material
It answers from your catalogue, pricing and policies. Where it does not know, it says so and offers a person.
Artificial intelligence
Vhura AI Desk
An AI assistant for your customers on WhatsApp, your website and email.
Grounded in your own materialWhere your customers already areQualifies and capturesBooks appointmentsClean handoverMeasured
The problem it solves
An assistant that knows your catalogue, your prices and your policies
Customers ask the same forty questions, at night and at weekends, and the answer sits in a document somebody has to find. A generic chatbot makes this worse by answering confidently and wrongly. The difference between useful and embarrassing is entirely in what the assistant is allowed to know.
Artificial intelligence
What it does
Everything included
Where your customers already are
WhatsApp, your website and email, with the same knowledge behind each one.
Qualifies and captures
It asks the questions your sales team would ask, and hands over a named enquiry rather than a transcript.
Books appointments
Straight into the diary, with confirmation, for the businesses where the next step is a booking.
Clean handover
A person can take over mid conversation with the full history, so the customer never repeats themselves.
Measured
What it answered, what it could not, and what became an enquiry, so you can see whether it is earning its keep.
Who it is for
It fits best when this sounds familiar
- Businesses fielding the same questions all day on WhatsApp
- Retailers and service providers with catalogues and price lists
- Schools and clinics answering admissions or appointment questions
- Any team losing enquiries that arrive after hours
Why this one
What makes it different
- It is limited to what you have given it, which is why it stays accurate
- Escalation is designed in, so it never traps a customer in a loop
- Your data stays yours and is not used to train anything
- We measure the before and after rather than assuming an improvement
How it goes in
From first conversation to live
Demo
We show you the real system with your kind of data in it, not a slide deck. Half an hour, no charge, no obligation.
Discovery
We sit with the people who will use it, map how you work today and agree what success looks like. You leave with a written scope and a fixed price.
Configure and migrate
Set up around your processes, with your existing data brought across and checked against what you have now.
Train and go live
Training by role, a parallel run where it matters, and we are on site for the first days.
Support
Agreed response times and a quarterly review of what to improve next. Written into the contract, not sold on later.
Questions
What people ask about Vhura AI Desk
Will it invent answers?
It is constrained to your material and instructed to hand over rather than guess. That restraint is the point, and it is what separates a useful assistant from a liability.
Can it quote prices?
Yes, if you want it to. Some clients allow indicative pricing, others keep pricing with the sales team. It is your choice and it is enforced, not merely suggested.
What does it cost to run?
There is a small cost per conversation. We size it against what those conversations are worth before you commit, so the arithmetic is on the table early.
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Worth reading
Practical notes for people who run systems
One email when we have something genuinely useful: a security warning worth acting on, a change in fiscal rules, or a pattern we keep seeing go wrong. No campaigns, and you can leave at any time.
Tell us what is not working.
One conversation, no charge, no obligation. If we are not the right people for it, we will tell you who is.