Patient records
History, consultation notes, diagnoses and attachments, available to the clinician at the point of care.
Health
Utano Clinic
Patient records, dispensing and medical aid claims for clinics and pharmacies.
Patient recordsAppointmentsDispensingStock and expiryBilling and claimsReporting
The problem it solves
Records, dispensing and claims that get paid
Clinics lose money in two quiet places: medicines that expire on the shelf, and medical aid claims rejected for a detail that could have been caught at the desk. Both are record keeping problems, and both are solvable without adding staff.
Health
What it does
Everything included
Appointments
Booking, reminders and a day list that reduces the crowd in the waiting room.
Dispensing
Prescriptions linked to stock, with interaction and dosage checks and a clear dispensing record.
Stock and expiry
Batch tracking with expiry alerts early enough to use or return the stock rather than write it off.
Billing and claims
Cash and medical aid billing, with claims validated before submission so fewer come back.
Reporting
The returns required of you, plus the operational numbers that show where time and money are going.
Who it is for
It fits best when this sounds familiar
- General practices and small clinics
- Retail and dispensing pharmacies
- Occupational health providers
- Groups running several sites needing one patient view
Why this one
What makes it different
- Medical aid rules understood, so claims are checked before they go
- Dispensing and stock are one system, not two that must agree
- Works during an outage, because a clinic cannot stop when the power does
- Access by role, with an audit trail over patient records
How it goes in
From first conversation to live
Demo
We show you the real system with your kind of data in it, not a slide deck. Half an hour, no charge, no obligation.
Discovery
We sit with the people who will use it, map how you work today and agree what success looks like. You leave with a written scope and a fixed price.
Configure and migrate
Set up around your processes, with your existing data brought across and checked against what you have now.
Train and go live
Training by role, a parallel run where it matters, and we are on site for the first days.
Support
Agreed response times and a quarterly review of what to improve next. Written into the contract, not sold on later.
Questions
What people ask about Utano Clinic
Is patient data safe?
Access is by role and every view is logged. The system can be hosted on your premises if you prefer records never leave the building, and it is built against the Cyber and Data Protection Act.
Can we move our existing records in?
Yes. Patient demographics and history come across during setup. Where records are on paper we help you plan a realistic capture, usually starting with active patients.
Does it work without internet?
Yes. Consultations and dispensing continue offline and sync when the connection returns.
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Worth reading
Practical notes for people who run systems
One email when we have something genuinely useful: a security warning worth acting on, a change in fiscal rules, or a pattern we keep seeing go wrong. No campaigns, and you can leave at any time.
Tell us what is not working.
One conversation, no charge, no obligation. If we are not the right people for it, we will tell you who is.