Service
Systems integration
Make the systems you already paid for talk to each other.
Paynow, EcoCash, InnBucks and c...ZIMRA fiscal device integrationBank feeds and automated reconc...WhatsApp Business APISage, Pastel, Palladium, QuickB...
Why it matters
Make the systems you already paid for talk to each other.
You have already paid for systems that hold the information you need. They simply do not talk, so people move data between them by hand, and every transfer is a chance to introduce an error.
Systems integration
What is included
What you actually get
ZIMRA fiscal device integration
Bank feeds and automated reconciliation
WhatsApp Business API
Sage, Pastel, Palladium, QuickBooks and others
Monitoring so a failed transfer is noticed
Is this you
Signs this is the work you need
- The same data is entered in two places
- Payments are reconciled by hand
- A system cannot be replaced because nothing else talks to it
- Errors appear between systems rather than within them
The outcome
What changes afterwards
- One entry instead of three
- Payments reconciled automatically
- Legacy systems given a longer life
How we run it
Five stages, and you always know which one you are in
Discover
We sit with the people who do the work and agree what success looks like in numbers. You leave with a written scope and a price, and it costs you nothing.
Design
Signed off before anything is built, so nothing surprises you halfway through.
Build
Short cycles with working software in front of you, which you steer.
Deploy
Migration, training and a go live plan with a rollback. We are on site for the first days.
Support and improve
Agreed response times and a quarterly review of what to improve next.
Related work
Often needed alongside this
A team on the other end of the phone who knows your system.
Service desk, monitoring, patching, user training and documentation, on retainer with response times written into the agreement.
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Web platforms, internal tools, portals, mobile apps and integrations, built in the open with you and delivered in working increments you can see.
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Worth reading
Practical notes for people who run systems
One email when we have something genuinely useful: a security warning worth acting on, a change in fiscal rules, or a pattern we keep seeing go wrong. No campaigns, and you can leave at any time.
Tell us what is not working.
One conversation, no charge, no obligation. If we are not the right people for it, we will tell you who is.